Testimonials

Mission Statement

The mission of Schedule Viewer is to produce Industry-leading, affordable and easy to use software for the Non-Emergency Medical Transportation (NEMT) market. Using the latest technology coupled with customer driven innovation and excellent support, our goal is to empower our customers: transportation providers and brokers, to be profitable growing businesses giving excellent service to their patrons, the riding public.

Customer Testimonials

"As a responsible organization, we want to play a positive role in saving the environment by destroying less trees, and adopting more efficient business workflows. There is plenty we could do in this regard, however we decided to leverage technology tools to get us there.  We decided to tackle our trip management process. Preparing our driver’s manifest was a production and had more waste than anything else. It involved: trip selection, assignment and routing, formatting, printing and closing the loop by tracking trip actual times. We had an elaborate design that produced a 3 – 4 page manifest for each route. Something had to be done to automate this process. Rolling-out MediRoutes, a scheduling and dispatching application by Schedule Viewer gave us an elegant solution to our wasteful process. This application helped us reduce the driver’s manifest to one page, and also offered us the benefit of online tracking and reporting. Using their smart-phones, our drivers now use a native Android app to report trip progress and communicate status in real-time. In addition, the online scheduling and dispatching console gave us the ability to make schedule changes on-the-fly and communicate with drivers more efficiently."
MO MedTrans
 
"MediRoutes offered us a solution for all our transportation needs and has exceeded all of our expectations.  Before MediRoutes, we were buried in paperwork; overwhelmed with day to day tasks such as scheduling, dispatching, billing, reporting, etc. and we spent countless hours and weekends trying to manage it all.I have never worked with a more professional team of people who take pride in their product and each customer needs.Since we have started using this system, we have seen the change almost instantly. This system has been and is the answer to all our our needs.  MediRoutes is a state of the art, hands down the best on the market…I love this product, No matter the problem we had…Mediroutes has had the solution - this is the best investment we ever made !"
Mar’sai Reed, GWB Transporation
 
"Our average AR aging was reduced from over 45 days to less than 21 days through creating faster and better documented billing, using the application’s software. Instead of taking 30 days from the time of service using a paper system, we are able to properly invoice clients the next day."
Handi-Car
 
"It does save me a lot of time for scheduling and helps a lot for dispatching both my NEMT vehicles and taxi cabs."
Roadrunner Taxi LLC
 
"MediRoutes – 3 things

1. The software is very easy, efficient and practical for my staff users
2. They are always developing improvements for the software
3. They always respond quickly when I have technical difficulties. "
Saif Mujahideen, Lone Star Medical Transportation
 
"The support staff is great! Training was informative, thorough and accomplished within an hours’ time. The software has a great user interface and is very intuitive. What’s really nice is their ability to respond to our needs—specifically we have submitted a number of enhancements requests that either got incorporated into the application, with minimal turn-around time, or an alternative solution was suggested."
William A. Dean III, BTD Transportation, LLC
 
"Located in Tucson, Arizona, Handi-Car, Inc., provides up to 1,100 trips a day to clients with various needs. Prior to implementing MediRoutes, we were using paper and pencil and a push-to-talk radio. Each night, our special dispatchers would work hours late into the evening trying to figure out the most cost-effective routes for their clients the next day. They had to factor in the number of vehicles that would be on the road that day, what time the client’s appointment was, how much drive time they should allow for and any special considerations for individual clients – was the client wheelchair or stretcher bound, have any specific medical needs, etc. Now our drivers are nearly completely paperless, and the drivers’ manifest are sent directly to their phones in real-time and documented with perform time and GPS locations and client signatures. Since automating with MediRoutes, both our drivers and the riders in the vehicles remark about how peaceful their rides are without all of the push-to-talk radio chatter."
Handi-Car
 
"When we got into the medical transport business in 2009, we quickly learned its chaotic nature and how traditional dispatching leaves the office in a constant state of panic. This software [MediRoutes] has become a better way to run this business, i.e. a complete system that allows us to pre-schedule trips, view driver routes, accounting, billing – everything. We looked, and no other automated system was such a perfect fit for this kind of business."
Jeff Say, Phoenix EI Transportation
 
"First off I would like to say we are thrilled with Mediroutes and enjoy this product immensely.  We have decided to move forward and add our branch in San Antonio to Mediroutes."
Dedicated Medical Transport