MediRoutes vs. DispatchBot


FeatureMediRoutes by Schedule ViewerDispatchBot
Cloud Based
Extend product out to your customer so they can enter trips directly and check status of trips
Cloud Based – Setup
Easy to setup. Most clients are using the MediRoutes software in their operation within days of becoming a client

Not easy to set up
 Cloud Based – Microsoft
MediRoutes uses industry leading cloud technology from Microsoft

Doesn’t use Microsoft, not easy to use
Easy Trip Request Entry
We offer automated imports for all major NEMT/Paratransit brokerages and custom imports for unique circumstances
Easy Trip Request – API Support
API support for LogistiCare and Southeast Trans – Eliminates the need for importing CSV files and provides electronically billing back to the brokers eliminating all paper billing

No API support
Automated Optimized Scheduling
The Automated Optimized Scheduling Algorithm creates an optimized schedule maximizing revenue per mile by minimizing dead-head distance and overall distance traveled while maximizing revenue mile

Not available
Real-time Dispatching
The innovative dispatch screen allows ultimate visibility of the fleet. Same day or will-call trips can be scheduled using real-time, automated scheduling that takes into account the current location and schedule status of the vehicles in operation. The GPS positions of vehicles are updated every minute. Schedule changes are constantly sent to drivers. Specialized work-flow allows drivers and dispatchers to indicate and confirm “Cancel at Door” or “Cancel No Show.” Two-way messaging from dispatch to drivers cuts down on constant “chatter” and makes for a more pleasant experience for customers.

Not Available
Automatic Trip Reminders
One of the biggest complaints we hear from providers is the number of “cancel at doors” and “no shows” you deal with every day. Some of you have tried to reduce this by having staff or drivers call the passengers in advance to remind them of their scheduled transportation and confirm the appointment. With ATR, you will be able to set up automated reminders to your passengers using voice, email and/or text. You will be able to schedule the reminder in advance in MediRoutes and you will received confirmations from your clients directly in the MediRoutes desktop application.

Not Available
Driver’s Mobile Application
Available on all 3 mobile platforms: Apple, Android and Windows

Not available on Windows
Go Paperless
The mobile application allows for passenger and driver signature capture. Customized Trip Sheets reproduce trip logs with these signatures and can be saved as PDFs for paperless storage and historical retrieval.
Vehicle Inspection
With MediCheck, drivers can complete their daily, monthly or accident incident reports on the same mobile device they are using to manage their assigned trips

Not available
Mobile Timekeeping
Drivers Timekeeping incorporates typical time clock features into the daily workflow of the driver, eliminating the need to punch a clock at the office or base location. As part of the daily workflow, the driver will begin and end their shift right on their mobile device. At the end of the day the system will confirm shift hours for the driver.

Not available
Revenue Reporting
With revenue reporting, clients can see what impact changes in the schedule will have on their top line revenue in real-time. Clients can run reports after trips have been completed showing them exactly how much money they made per day per mile and then can subdivide that information by driver, by capacitated versus deadhead miles, space type, funding source and other sorting options.

Not available
Operational Reporting
All data can be exported to Excel for further manipulation. Operational reports include On Time Performance with dynamic parameter setting, which allows for a “what if” analysis. GPS reporting, including map visualization and reverse geo-coding, can be accessed for any past day by vehicle or employee. The extensive reporting proves to be a valuable tool when you need to respond to allegations involving speeding or other misconduct.

Not available

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